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Operations Manager

Operations Manager

Murray Recruitment LtdStepps, Lanarkshire, UK
30+ days ago
Job type
  • Full-time
Job description

Murray Recruitment are recruiting an Operations Manager for our client based in Glasgow. Role Overview : This is an exciting opportunity for a dynamic and experienced leader to take charge of daily operations within a fast-paced service environment. The Operations Manager will oversee both office and field-based teams, ensuring optimal performance, adherence to safety standards, and high levels of customer satisfaction. The successful candidate will drive operational excellence, lead process improvements, and foster a culture of continuous development and compliance. Key Responsibilities :

  • Oversee daily operations across office and field teams.
  • Ensure internal and client-specific KPIs are consistently met.
  • Manage workflows to maintain efficiency, quality, and safety.
  • Lead and mentor the team to meet operational and strategic objectives.
  • Conduct employee appraisals and performance reviews.
  • Manage budgets, support financial goals, and identify cost-saving initiatives.
  • Drive compliance with industry regulations and company policies.
  • Maintain proactive and professional communication with clients.
  • Attend regular client review meetings.
  • Conduct field audits to ensure quality and health and safety compliance. Skills & Experience :
  • Proven leadership and management experience within the mechanical, electrical, building services or facilities management industry.
  • S...
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Manager • Stepps, Lanarkshire, UK