Murray Recruitment are recruiting an Operations Manager for our client based in Glasgow. Role Overview : This is an exciting opportunity for a dynamic and experienced leader to take charge of daily operations within a fast-paced service environment. The Operations Manager will oversee both office and field-based teams, ensuring optimal performance, adherence to safety standards, and high levels of customer satisfaction. The successful candidate will drive operational excellence, lead process improvements, and foster a culture of continuous development and compliance. Key Responsibilities :
- Oversee daily operations across office and field teams.
- Ensure internal and client-specific KPIs are consistently met.
- Manage workflows to maintain efficiency, quality, and safety.
- Lead and mentor the team to meet operational and strategic objectives.
- Conduct employee appraisals and performance reviews.
- Manage budgets, support financial goals, and identify cost-saving initiatives.
- Drive compliance with industry regulations and company policies.
- Maintain proactive and professional communication with clients.
- Attend regular client review meetings.
- Conduct field audits to ensure quality and health and safety compliance. Skills & Experience :
- Proven leadership and management experience within the mechanical, electrical, building services or facilities management industry.
- S...