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Team Leader

Team Leader

Suffolk County CouncilIpswich, England, United Kingdom
13 days ago
Job type
  • Permanent
Job description

Job Description

  • Suffolk County Council – Beacon House, Ipswich, Suffolk IP1 5PB - Hybrid
  • 33,366 per annum (pro rata)
  • 18.5 hours per week - Monday and Friday plus half day Tuesday - fixed work pattern
  • Permanent

When you join Home First as a Reablement Support Worker Team Leader, we’ll support your development from the start. We’ll help you to play to your strengths, diversify your skills and build an influential and impactful career. With a variety of career paths and learning opportunities to explore, if you’re motivated and passionate there’s no limit to how far your ambition could take you.

Reimagine the possibilities.

Your Role And Responsibilities

As a Reablement Support Worker Team Leader, you’ll be at the heart of our mission to help people regain independence and confidence in their own homes.

You’ll lead a team of Reablement Support Workers, ensuring high-quality, person-centred care is delivered in line with each customer’s Short Term Reablement Plan (STEP). You’ll work closely with colleagues across health and social care to make sure services are responsive, effective, and empowering.

On a typical day, you might :

  • Develop and review reablement plans with customers, adjusting them as needed to meet agreed outcomes.
  • Supervise and support your team, providing professional guidance and performance feedback.
  • Ensure compliance with health and safety policies, including risk assessments and manual handling.
  • Collaborate with Integrated Neighbourhood Teams, hospital teams, and voluntary sector partners to deliver joined-up care.
  • Contribute to service development and participate in HR processes such as Occupational Health referrals and performance management.

    • You will need

    We hope you’ll bring :

  • A good level of education (e.g. NVQ Level 3 in Care or Health) or equivalent experience, with a willingness to work towards further qualifications.
  • Supervisory experience or a relevant qualification such as ILM (desirable).
  • Strong leadership skills to manage a dispersed team effectively.
  • A good understanding of the care needs of different service user groups, including older people and those with physical or sensory disabilities.
  • Confidence in assessing staff performance and making informed decisions.
  • A proactive, enabling approach that supports people to achieve their goals.

    • You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

    The team

    Home First provides short-term reablement care and support to people in their own homes—often following a hospital stay, illness, or crisis. Our goal is to help people regain independence and avoid unnecessary hospital admissions.

    You’ll be part of a passionate, collaborative team that works closely with Adult Social Care Cluster Teams, Independent Providers, Health colleagues, Borough and District Councils, the Multi-Agency Safeguarding Hub, and voluntary sector partners.

    We’re proud of the difference we make every day - and we’d love for you to be part of it.

    Empowering Everyone

    We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report (suffolk.gov.uk) .

    For more information

    Please contact Peter Hobson or Fiona Rivers for a casual conversation. You can reach them by calling 07541 683343 or 07856 927128 or emailing peter.hobson@suffolk.gov.uk or fiona.rivers@suffolk.co.uk .

    How To Apply

    Step 1 - Read the Job and Person Profile (Word) .

    Step 2 - Click ‘Apply Now’ to start your online application.

    Step 3 - Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the Supporting Statement template .

  • Tell me about a situation where you had to manage performance issues within your team. What steps did you take and what was the outcome?
  • Give an example of how you’ve used coaching or mentoring to develop a team member. What approach did you take and what was the result?
  • Can you share an experience where you developed or adjusted a reablement plan to better meet a customer’s needs? What was the impact?
  • Describe a time when you had to balance customer expectations with service limitations. How did you manage the situation?

    • Please note : Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you would like an adjustment to this process due to a disability, please contact us at 03456 014412 or recruitment@suffolk.gov.uk

    We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.

    If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412 . If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.

    Closing date : 11.30pm, 20 July 2025.

    This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.

    About Us

    As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

    In return, you’ll enjoy :

  • up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
  • membership of a competitive Local Government Pension Scheme (LGPS)
  • travel, lifestyle, health and wellbeing benefits
  • performance-related annual pay progression, in addition to an annual cost-of-living pay increase
  • training and encouragement to expand your knowledge
  • a variety of career development opportunities across our organisation
  • diverse and active staff networks
  • flexible working options, with the right to request flexible working from your first day

    • Plus lots more!

    If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk) .

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    Team Leader • Ipswich, England, United Kingdom