Job title : Logistics Coordinator
Reporting to : Logistics Manager
Role Overview : The Logistics Coordinator works with the Logistics Manager in overseeing the
movement of goods within the supply chain, according to the specific requirements of each category and covering suppliers, wholesalers, eCommerce and stores around the globe.
Main Responsibilities :
- Liaise with freight forwarders / couriers to arrange collections / deliveries from both suppliers
and customers
Ensuring stock accuracy when booking in on company operating system, managing variances with suppliers if and when needed.Reporting to customers regarding orders, shipments and any queries they may have.Working closely with the warehouse, prioritising customer deliveries. Ensuring all orders areprepared and shipped on time, with any customer requirements being correctly carried out.
Production of all shipping documentation, especially for international purposes.Communicating cross functionally across the company, reporting to key stake holders toensure all processes are being followed and targets are being met.
Manage customer returns and resolutionCoordinate inventory flows for direct to customer channelsSupport the logistical flow for seasonal fashion shows, events and special projectsUpdate and maintain warehouse stock holdingInvestigate, resolve and process inventory discrepanciesAssist in the continuous improvement of the VB ERP.Support exit of excess inventory through samples salesEssential Skills & Requirements :
Experience in Logistics within the fashion industry, warehousing and shippingGood understanding of shipping paperwork and international customs requirements,documentation, tax and duties.
Positive proactive approach and a willingness to learnStrong networking, interpersonal and communication skillsKeen eye for detailExcellent organisation and team working skillsExperience with ERP system Visual NextWorking knowledge of Microsoft Office, good Excel skills a must.