Facilities Assistant-Sheffield

CMS is looking for an experienced Facilities Assistant in our Sheffield office.

About us

CMS is a Future Facing firm with more than 80 offices in over 45 countries and 5800 lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients our people and the communities we work in.

We take a bold dynamic and agile approach to ensure our clients are able to face the future with confidence. We are driven by emerging technologies such as generative AI and readily embrace the possibilities it opens up for developing new and better ways of working. Our aim is to inspire impact and support our clients and our people helping them to maximize their potential and thrive.

About the role

JOB PURPOSE :

To help deliver the day-to-day tasks of a diverse Facilities Service.

Tasks to include but not limited to the following :

basic maintenance & fabric tasks

front of house / reception services

basic H&S matters

The role is supported and managed by the One North Facilities Manager and the Assistant Facilities Manager.

KEY RELATIONSHIPS :

Facilities Manager One North Assistant Facilities Manager Landlord Contractors Building Facilities Manager IT Team Partners and other Business Services departments.

MAIN DUTIES :

Contribute to the provision of a high-quality service and environment for both clients and visitors

Shared monitoring of the One North Facilities Helpdesk inbox providing a timely response to all queries raised

Build awareness of service delivery targets via SLA and KPIs

Liaise with contractors carrying out works understand the task and monitor progress

A variety of basic maintenance and fabric tasks e.g. desk moves recording tap temperatures and low usage outlet flushing

Contribute to the provision of a safe workplace by proactively monitoring the office environment reporting issues to team and raising jobs with FM provider

Become familiar with emergency evacuation procedure and contribute to annual drills

Keep updated on HSE legislation and policies

Work with Client Services team on meeting room setups understanding capacity and styles available

Carry out daily AV checks in meeting rooms

Greeting internal and external visitors as required

Adhere to security procedures for visitors and clients including access passes. Record and track these to uphold security procedures.

Please be aware that this list is not exhaustive and you will be expected to comply with any reasonable ad hoc duties and requests.

About you

A willingness to learn new things

Good communication skills

Good practical aptitude matched with enthusiasm and a desire to solve problems

Understanding the right questions to ask to gather information teamed with the ability to consider a problem and suggest practical solutions

A team player

Customer Service oriented with a can do attitude

SKILLS :

A basic understanding of all Microsoft applications is desirable

Ability to work on own initiative with a proactive attitude while maintaining standards under pressure

Well organised able to plan and prioritise work with strong attention to detail

The ability to listen question and interpret information to understand requirements

Problem solving skills and the ability to suggest and deliver creative / innovative solutions

Excellent verbal and written communication skills

Able to build strong relationships with key stakeholders e.g. landlord contractors internal staff other Facilities teams when required

Flexibility to support outside usual hours if required

EXPERIENCE AND QUALIFICATIONS :

A good standard of general education including Maths and English

Knowledge of Customer Service principles

Whats in it for you

We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few these include :

Competitive basic salary (reviewed annually)

Flexible hybrid working policy

Generous bonus scheme

Up to 25 days holiday (rising to 28 days with service)

Holiday exchange scheme

Private medical insurance

Enhanced parental leave

Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.

If you would like to read more information regarding our range of benefits please visit our Rewards & Benefits page on our website.

Equal opportunities

At CMS we place diversity and inclusion at the centre of our culture and the heart of our organisation. As a firm we recognise celebrate and embrace the diverse talent our society has to offer because we know that to solve big problems we need the best and brightest minds available to us. In support of this goal we commit to actively breaking down barriers which stand in the way of those from diverse backgrounds and play our part in levelling the playing field.

As a Future Facing Firm we strongly believe that a career in law should be open to people from all walks of life because not only does diversity of thought and experience make our firm a stronger and more sustainable business but it also makes it a more rewarding place to work.

When recruiting we prioritise attracting talented people and we actively promote a flexible working environment which enables all our team members to thrive. If you see a role you are interested in but dont feel you meet 100% of the criteria we encourage you to still consider making an application. We also welcome applications from those who may be looking to return to the workforce after a career break.

We are proud to say our leadership in creating an inclusive working culture has been celebrated and recognised externally including being listed for a number of years in the Times Top 50 Employers for Women and the Social Mobility Index.

We are a Level 2 Disability Confident Employer and we actively encourage applications from people with disabilities whether visible or invisible. We are committed to promoting equality of opportunity throughout our recruitment process and in every element of the employee life cycle. If you require assistance or if you would like to discuss any accessibility requirements or adjustments as part of the recruitment process please contact a member of the Talent Acquisition team at who will be happy to support you.

Ready to apply Here are the next steps.

We look forward to receiving your application online via the CMS careers site. Please contact our Talent Acquisition team if you have any questions.

Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

LI-TBC

Key Skills

Typing,Customer Service,Hospitality Experience,Facilities Maintenance,Facilities Management,HVAC,Cleaning Experience,Office Experience,OSHA,Maintenance,Custodial Experience,Power Tools

Employment Type : Full Time

Experience : years

Vacancy : 1