Senior Debt Advisor

An exciting opportunity has arisen for a Senior Debt Advisor to join a well-established not-for-profit organisation focused on delivering high-quality, community-based advice services in East London and beyond.

As a Senior Debt Advisor , you will be providing tailored debt and financial advice to individuals facing complex financial challenges, while also contributing to the development of the wider service offer.

This full-time role offers a salary of £35,875 for 37-hour work week and benefits.

You will be responsible for :

• Delivering specialist debt advice and complex casework in line with regulatory standards (FCA).
• Assessing individual client needs and making appropriate internal and external referrals.
• Supporting the preparation and submission of Debt Relief Order (DRO) applications.
• Providing advice across multiple channels, including in-person, telephone, email, and online platforms.
• Liaising with partner organisations and stakeholders to ensure coordinated support for clients.
• Recruiting, onboarding and supervising volunteers and staff within the advice team.
• Maintaining accurate records and data using client management systems.

What we are looking for :

What s on offer :

This community-based role requires travel across London and is subject to Enhanced DBS and MoJ checks.

This is a fantastic opportunity for a Debt Advisor to join a purpose-led organisation and make a lasting difference through your expertise.

Important Information : We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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