Talent.com
This job offer is not available in your country.
Senior Business Analyst

Senior Business Analyst

The Zonal GroupUnited Kingdom
30+ days ago
Job type
  • Full-time
Job description

The Senior Business Analyst’s job is to plan, design, break down requirements to help support the delivery of enhancements and optimisation to Zonal’s core products. Ensuring the seamless translation of our customers’ needs to the level of detail for our delivery team need to successfully deliver these enhancements.

Main Duties and Responsibilities

  • You will be working across multiple teams, supporting the roadmap, analysing change requests and writing requirements for delivery teams to follow
  • You will have high levels of knowledge of interrelated systems, understand dependencies and support the delivery of multiple projects / products.
  • You will have project management skills to assist in the delivery of the requirements in a timely and efficient manner, with the ability to raise risks, issues and mitigations for each.
  • You will be knowledgeable of all products within Zonal so that you’re proficient in knowing dependencies, opportunities and risks of interdependent solutions.
  • You will be competent in writing user stories, business requirement documents and change requests. You will use your experience to understand what detail is required at the appropriate time. You will be able to work with a wide range of stakeholders to understand their world views so that the requirements meet a broad range of expectations.
  • You will mentor other business analysts in performing their duties to the best of their ability and provide them with support and guidance.
  • You will be professional and have excellent customer service skills.
  • You will support the Product Team by continuous improvement of processes and BA practices within the team, managing time and work efficiently and reporting metrics from your own projects.

Skills, Knowledge & Experience

  • Having been working in a similar technical role for some time, you will have become the go to person to help get things done. You have the proven ability to inspire and motivate team members to increase individual and team performance.
  • As a natural, confident and clear communicator you will have experience liaising within technical and non-technical teams and across organisational boundaries. Your communication will be second to none.
  • You will be motivated by getting things done, and getting them done in the right way, first time.
  • Using your communication skills, you will keep key stakeholders aware of progress against plans and help mitigate risks, provide contingency plans and options.
  • You will have been a hands-on member of a Software Delivery team, and you will want to spend some of your time continuing to operate in a hands-on capacity.
  • You can demonstrate your ability to make decisions based on balancing an understanding of the best interest of the product and the best interest of the business – equally you will know when to escalate and when to negotiate and influence others.
  • 5+ years’ experience within a similar role, operating within an Agile software development environment
  • Demonstrable evidence of analysing and documenting complex business processes and experience writing requirements specifications & user stories for complex B2B software applications.
  • End to end experience of the project lifecycle (waterfall and agile).
  • Proven experience interacting directly with end users, conducting interviews and workshops.
  • Ability to lead and deliver professional customer presentations confidently with the knowledge of the systems.
  • Results orientated with excellent communication and interpersonal skills.
  • To understand and grasp test scenarios, test plans and exception handling.
  • Planning and organisational skills; able to establish efficient and appropriate plans for self and others and adapt quickly and effectively to unexpected changes whilst still ensuring objectives are met.
  • Communication and team working; works co-operatively with others to achieve a common goal and communicates information in a clear, concise and accurate manner.
  • Problem solving and decision making; analyses information appropriately in order to find best solutions and takes a balanced view to reach logical conclusions and make relevant decisions.
  • Has commercial acumen when making decisions regarding functionality and supporting.

    • Desirable

  • Knowledge of EPOS systems and / or hospitality industry would be an advantage.
  • Use of UML modelling techniques

    • J-18808-Ljbffr

    Create a job alert for this search

    Senior Analyst • United Kingdom