Service Maintenance Technician - Build

As a Service Maintenance Technician - Build at Tesco across Dudley, Lichfield and Walsall areas, you’ll play a vital role in ensuring our stores remains a safe, functional, and welcoming environment for customers and colleagues alike. You’ll be part of a skilled team responsible for carrying out planned and reactive maintenance across a range of systems and equipment, helping to keep our operations running smoothly.

Your work will directly impact the shopping experience of thousands of customers every day. You’ll use your technical expertise to identify and resolve issues efficiently, always prioritising safety, compliance, and quality.

This is a hands-on role that requires a proactive mindset, strong problem-solving skills, and a commitment to delivering high standards. In return, you’ll be supported with ongoing training, opportunities to grow your career, and the chance to be part of one of the UK’s most recognised and respected retail brands.

Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities :

• Ensuring all Tesco sites are a safe and functioning environment for customers and colleagues.
• Following the planned work schedule to achieve first time fix, maximising productivity, and effectiveness.
• Delivering high quality work standards across the estate, with year-on-year improvement.
• Communicating and building effective relationships with stakeholders.
• Working closely with team members, sharing best practice and knowledge.
• Using problem-solving skills and innovation to identify and develop solutions for key and common issues.
• Own tasks at a local level through to completion / resolution, informing key stakeholders through the process, where required.
• Own your development through progression of the maintenance pathway.
• Drive your own monthly 1-2-1 schedule with your line manager.
• Using mobile devices; phone and tablet, to drive best practice in work completion and updates.
• Use the business systems to drive best practice in WON reporting to support asset lifecycle management.
• Representing the Tesco brand following business ways of working, demonstrating values led behaviours, a positive attitude & taking pride in wearing the Tesco uniform.
• Attending local and national meetings, providing valuable input and feedback.
• Supporting KPI delivery, through the practical application of skill sets, and effective use of business systems to drive achievement of your own set KPIs.
• Supporting a diverse and inclusive culture.

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Relevant Experience :

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.

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