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Programme Management Executive (Operations & Administration)

Programme Management Executive (Operations & Administration)

Singapore Chinese Chamber Institute of BusinessGlasgow, Scotland, United Kingdom
20 days ago
Job type
  • Full-time
Job description

Key Roles and Responsibilities

Programme Management

  • Process and manage enrolled learners’ full journey under WSQ / Non-WSQ programmes
  • Managing assigned course portfolio encompassing individual and corporate enrolments
  • Assist in the coordination of administrative matters for inbound / outbound programmes
  • Prepare materials and conduct Learner Orientation for new intakes
  • Liaise with Sales Department to facilitation the enrolment process
  • Setting up of Student Management System (AIMS) & Training Partner Gateway (TPG) to ensure prompt commencement of scheduled intakes

Grant Management

  • Process and validate enrolled learners’ grant applications in accordance with respective Government Agency’s funding criteria
  • Monitor and track status of allocated grants to ensure timely intervention is carried out where necessary

    • Data Management

  • Prompt and timely updating of AIMS records
  • Maintain and update learner’s status in AIMS and Course Tracking Report (enrolment, defer, withdrawal, graduated, funding status etc)
  • Track and monitor Learners’ evaluation survey, prepare report for Manager / HOD for analysis and intervention plans where necessary

    • Adult Educator Administration

  • Conduct briefing for Adult Educator to ensure course(s) assigned are delivered promptly

    • Examination Management

  • Coordinate with Enterprise & Learning Solutions Department on examination arrangement and implementation
  • Conduct validation of examination results for Manager / HOD approval prior to official release of results

    • Ad-hoc Assignments

  • Proactiveness in suggestions or improvement ideas for operational effectiveness and efficiency
  • Assist the Manager / HOD in ad-hoc assignments

    • Qualifications, Knowledge And Experience

  • Possess at least a Diploma or equivalent, in any field.
  • Preferably with at least 2 years of relevant experience in the PEI, Adult Training and Education industry.
  • Familiar with CPE and SSG policies and guidelines.
  • Meticulous, strong problem-solving and time-management skills
  • Good interpersonal skills and able to engage and communicate with internal and external stakeholders
  • Highly adaptable, able to work independently and multi-task in a dynamic environment as well as function as a team player
  • Proficient in the use of Microsoft Word, Excel and PowerPoint

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