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Sales Consultant
HR GO RecruitmentSawbridgeworth, England, United Kingdom30+ days ago
Job type
- Full-time
Job descriptionProven experience in a customer service role, ideally within a similar industry or retail. Previous experience within the Kitchens Trade (not essential). Strong customer service skills with a customer-focused approach. Excellent telephone communication skills. Ability to multitask. Strong problem-solving skills and the ability to handle difficult situations with professionalism. Good communication skills. Good knowledge of IT, social media, and advertisement.
Monday to Friday 09.30am - 5.00pm and Saturdays 10.00am - 2.00pm
Location : Sawbridgeworth
Our client is a leader in the Kitchen & Components industry, dedicated to providing exceptional products and services to their valued customers. They pride themselves on their commitment to quality and customer satisfaction. HRGO is looking for a passionate and experienced Sales Consultant to join their team, with the chance to make a real impact in a growing company.
Key Responsibilities :
- Lead and manage the customer service team to ensure outstanding service is delivered consistently and to a high standard.
- Oversee order processing, ensuring accuracy and promptness.
- Develop and maintain efficient telephone communication processes to handle customer inquiries and issues effectively.
- Collaborate with the shipping department to ensure timely and efficient delivery of products.
- Continuously improve customer service procedures, policies, and standards.
- Drive initiatives to enhance customer focus and satisfaction within the organization.
- Handle complex customer issues and delegate to team members as necessary.
Qualifications & Skills :
J-18808-Ljbffr
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Sales Consultant • Sawbridgeworth, England, United Kingdom