Claims Handler

Our client is currently looking for an experienced Claims Handler to join their client.

This is a fantastic chance to develop your career and work with a business dedicated to offering an outstanding service to their customers by supporting them through continuous investment in their people and processes.

Our Client's Client

They're a customer focused claims business, offering claims handling and legal expenses insurance to MGAs, Insurance Brokers and Self-Insured Businesses. They are a family-owned business and are determined, honest and relentless in helping customers and each other. They go further to provide the best service, and by doing this, they further themselves.

The Job

As a Claims Handler, you'll play a key role in managing and monitoring claims, ensuring no leakage occurs and delivering exceptional service to clients.

Key Responsibilities :

• Support customers from their first notification of claim until the completion of repairs.
• Ensure claims are processed in line with guidelines, current case law, and indemnity requirements.
• Investigate and determine liability, preparing necessary documentation and communicating with relevant parties.
• Manage the claims pipeline effectively, meeting service level agreements and reporting any delays promptly.

Identify opportunities for group services (hire, repair, etc.) while mitigating to...