Application Support Analyst

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Application Support Analyst, Farnborough

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Client : Location :

Farnborough, United Kingdom

Job Category : Other

EU work permit required :

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Job Reference : 64734bc7ca8e

Job Views : Posted :

02.06.2025

Expiry Date : 17.07.2025

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Job Description :

Application Support Analyst

Location : Farnborough - Shift Pattern

Explore and Discover what it’s like working for Leidos…

Are you an Application Support Analyst with experience working with customers bespoke systems? If you have a passion for outstanding support, investigating and resolving incidents and a keen focus on customer support and customer satisfaction then working for Leidos is the career move for you.

Due to continued growth, we have a requirement for an entry level Application Support Analysts to join our 24x7 support team.The shift pattern for these roles will be 4 days on and 4 days off covering both day and night shifts.Due to the nature of this role Security Clearance will be required so you must hold or have the ability to achieve Security Clearance.

Your Role

The Application Support Analyst will be based out of our Farnborough offices to provide 24x7 support to bespoke applications. You will be expected to provide an excellent customer experience when supporting newly developed bespoke applications, utilising bespoke management tools to provide first / second line support.

Strategic :

• Support the Shift Supervisor in the provision of application support and maintenance services;
• Support and maintain customer relationships as part of an application support team;
• Contribute to ensuring the skills within the application support team are kept relevant to changing technologies of which customers take advantage of throughout their service term;
• Work closely with Line Manager to identify personal development opportunities as part of the Leidos Individual Development Plan (IDP) process;
• Work closely with Line manager to identify and fulfil annual goals as part of Leidos annual performance review process.

Operational :

What Does Leidos Need From Me?

It would be great if you had any experience in the following :

Clearance Requirements : All applicants must be able to hold and maintain UK Security Clearances

What we do for you :

At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.

We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes :

Commitment to Diversity :

We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.

Who We Are :

we work to make the worldsafer,healthier, andmore efficient through technology, engineering andscience.

Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.

What Makes Us Different :

Purpose : you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can change.

Collaboration : having to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.

People : Leidos people from every background to be themselves and gives you the tools to learn new skills by . We believe that extraordinary people need opportunities to grow, to and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.

Original Posting Date :

2024-09-02

Application Support Analyst

Location : Farnborough - Shift Pattern

Explore and Discover what it’s like working for Leidos…

Are you an Application Support Analyst with experience working with customers bespoke systems? If you have a passion for outstanding support, investigating and resolving incidents and a keen focus on customer support and customer satisfaction then working for Leidos is the career move for you.

Due to continued growth, we have a requirement for an entry level Application Support Analysts to join our 24x7 support team.The shift pattern for these roles will be 4 days on and 4 days off covering both day and night shifts.Due to the nature of this role Security Clearance will be required so you must hold or have the ability to achieve Security Clearance.

Your Role

The Application Support Analyst will be based out of our Farnborough offices to provide 24x7 support to bespoke applications. You will be expected to provide an excellent customer experience when supporting newly developed bespoke applications, utilising bespoke management tools to provide first / second line support.

Strategic :

Operational :

What Does Leidos Need From Me?

It would be great if you had any experience in the following :

Clearance Requirements : All applicants must be able to hold and maintain UK Security Clearances

What we do for you :

At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.

We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes :

Commitment to Diversity :

We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.

Who We Are :

we work to make the worldsafer,healthier, andmore efficient through technology, engineering andscience.

Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.

What Makes Us Different :

Purpose : you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can change.

Collaboration : having to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.

People : Leidos people from every background to be themselves and gives you the tools to learn new skills by . We believe that extraordinary people need opportunities to grow, to and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.

Original Posting Date :

2024-09-02

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range :

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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