Store Supervisor

Poundland & Dealz is one of the UK's largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to 'create amazing value every day' for our customers.

At the heart of our business are our 18,000 colleagues in stores, distribution centres, and support centres based in Walsall and Watford. We work hard, have fun, and go the extra mile to succeed. We operate at pace and are highly resilient - # proudland.

Our Supervisors are key members of our store management team, supporting Store and Assistant Managers by overseeing store processes and procedures daily.

A typical day for our Supervisors includes opening or closing the store, managing shifts, delegating tasks, coaching colleagues, and ensuring excellent customer service—all while enjoying the work environment.

They foster a welcoming store atmosphere and contribute to a culture built on trust and respect. They are empowered to deliver outstanding service and experiences for customers and colleagues.

• Promote the best experience for our customers
• Support and develop colleagues through training
• Drive personal development
• Monitor store standards and stock levels
• Manage deliveries
• Follow cash handling and security procedures
• Communicate effectively within the store
• Plan and organise tasks and schedules

You should be flexible with working hours, as shifts may be required.

Since our founding in 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 expanded our reach, allowing us to serve millions with unbeatable value.

At Poundland & Dealz, we offer more than great prices; we foster an environment where colleagues thrive and contribute to our mission of delivering value. Our culture is built on excellence, inclusion, and sustainability, empowering our team to be their best and make a positive community impact. Our success is driven by our colleagues’ dedication, passion, and our core behaviors : Love our customers, Care for our colleagues, and Protect the Pounds & Euros.

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