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Internal Sales Parts Advisor

Internal Sales Parts Advisor

Glen Callum AssociatesThornaby on Tees
22 days ago
Job type
  • Full-time
Job description

Internal Sales Parts Advisor

Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts .

As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities? This is a fantastic chance to join a company that values its employees and offers great benefits!

As an Internal Sales Parts Advisor , your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.

Ideally Located  – Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool

Salary – Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28days total) + No Weekends

Key Responsibilities :

  • Assist customers with commercial vehicle parts enquiries .
  • Provide excellent customer service and technical advice .
  • Handle customer orders and maintain regular communication regarding updates.
  • Proactively make outbound calls to update customers on their orders.
  • Develop and grow customer accounts.
  • Process and manage orders efficiently, keeping internal systems updated.

Requirements :

  • Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
  • Strong communication and customer service skills.
  • Ability to build and maintain strong relationships with customers.
  • Proficient with computer systems for order processing and tracking.
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    Parts Sales Advisor • Thornaby on Tees