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Banking Representative - Staines

Banking Representative - Staines

Metro BankStaines
22 days ago
Job type
  • Full-time
Job description

What you will do :

  • You will be at the forefront of customer interactions, going above and beyond to provide customers with exceptional service and offer personalised products and services for their needs.
  • You will work as part of a team, prioritising tasks against changing customer demand and delivering on store objectives.
  • You will be a brand ambassador in the community, supporting the store to be the number one community bank.
  • You will keep abreast of regulatory and non-regulatory training and changes to ensure that we are compliant and fair in all transactions.

As a bank, risk is inherent in all our operations. We admire individuals who demonstrate accountability, have excellent attention to detail and who prioritise the well-being of our customers, colleagues, and Metro Bank.

Working Arrangements & Training :

Metro Bank Staines working arrangements are Monday – Friday, 8 : 45am – 5 : 15pm.

You will be required to support our Hounslow store one Saturday a month (8 : 15am-4 : 30pm)

We are currently hiring for hours per week, across 5 days.

What you will need :

  • Ability to build strong customer relationships in a fast-paced environment.
  • Maintain meticulous attention to detail even under pressure.
  • Profound understanding of the risks associated with the role and their implications for both yourself, and Metro Bank's customers.
  • Proficiency in computer skills, including a working knowledge of Microsoft Office.
  • Capability to deliver outstanding customer experiences within a fast-paced environment.
  • While prior experience in finance or banking is not always required, experience in handling customer service queries and operating in an environment that has controlled processes in place, is essential.

    • Our promise to you :

  • Competitive salary, discretionary annual bonus, and a comprehensive benefits package including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and colleague discounts.
  • Extensive training and internal opportunities for career advancement.
  • Upon completion of training, you will receive a salary uplift.
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    Banking • Staines