Team Member

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About the role

Are you looking for a fun and fast-paced environment to work in, with great benefits?

Could you help us create lasting memories for our customers by providing outstanding customer service?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as a Team Member. In return, you'll get :

• The opportunity to earn an extra 50p per hour, paid monthly
• Access to apprenticeship programmes and in-house management training
• Optional pension plan
• Additional days holiday with length of service, up to five days
• Ongoing training and career development opportunities
• Free game vouchers monthly
• 30% discount on food and drink for you and up to five friends
• 50% off food when working
• Access to our Team Member Support Programme (counselling, life coaching, CBT, Mental Health First Aiders)
• Long service awards
• A £15 donation to our charity partner upon completing induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
• Opportunity to join our healthcare cash plan

The What...

As a Team Member, you will be at the heart of the customer experience! No two shifts are the same; you may welcome customers at reception, host parties, or serve food and drinks. Your professional, energetic, and enthusiastic approach will ensure our customers have a memorable and enjoyable experience.

Our training covers all key areas, enabling you to support and add value throughout the customer journey, including potential work in the kitchen.

Opening Hours and Shift Patterns :

Our centres are open seven days a week, from 9 am to midnight. Peak times are evenings, weekends, and school holidays, when we seek availability.

Typical shifts include :

Shift times vary by centre; details will be confirmed at interview. Under 18s may work until midnight but no later.

We provide thorough induction, ongoing training, and career development, including apprenticeships and management training.

To succeed, you'll need :

The Who...

Hollywood Bowl Group is passionate about bringing families and friends together for fun and healthy competition. Since our 2016 stock market listing, we've expanded to 75 UK and 15 Canadian centres, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We aim to grow continuously, opening about three new sites annually.

We value diversity and inclusion, promoting equal opportunities. We believe a diverse workplace makes us more relevant, competitive, and resilient.

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