Ecommerce Production Assistant

Stylish, grounded, uplifting – these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn’t be where we are today. We curate a world of beauty that’s ethical, inclusive – and importantly – good fun. We inspire you to live your best life. We are Boden.

Overview

The Ecommerce Production Assistant reports to the Ecommerce Operations Lead and plays a pivotal role ensuring a seamless and innovative online shopping experience for our customers. Your role is a key function supporting delivery of our online stores : you will be responsible for managing our websites, ensuring brand consistency, launching new products, and a best-in-class experience for our customers. Your efforts will directly influence our brand’s digital footprint, sales growth, and customer engagement in optimising our online store across multiple territories, assisting with day-to-day operations, and contributing to the implementation of strategic initiatives.

Location : 3 days per week based at our North Acton Office.

What You Will Do

• Assist in the management and maintenance of each of Boden’s online stores, ensuring a seamless and on brand user experience.
• Responsible for launching and tracking all products launched, ensuring our customers have all the information required to make a purchase.
• Conduct regular website audits to identify areas for improvement, optimizing performance to enhance user satisfaction and conversion rates.
• Responsible for investigating, identifying, and fixing issues that impact the customer experience / site performance.
• Support the implementation of site enhancements, updates, and new features in collaboration with the engineering and UX / UI teams.
• Contribute ideas and insights to help drive traffic, increase conversion rates, and maximise revenue.
• Responsible for the execution and maintenance of all on-site SEO strategies, delivering consistent site standards and continuous improvement initiatives.
• Collaborate with cross-functional teams to support various product launches, campaigns, and sales.

What We Are Looking For

What We Offer

Competitive salary & targeted annual bonus scheme.

Generous Boden clothing allowance!

30% discount on all current clothing ranges.

25 days Holiday annually, plus Bank Holidays.

Online Portal with an array of discounts on retail & entertainment.

Virtual GP Service for you and your household!

Free onsite parking and subsidised café.