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Luxury Sales Associate

DweetLondon, England, United Kingdom

18 days ago

Job type

Full-time

Temporary

Job description

This range is provided by Dweet. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Dweet

This brand is synonymous with timeless elegance, exceptional craftsmanship, and unparalleled quality.

As a Luxury Sales Associate at their Harrods location, you will be the face of a global brand, delivering exceptional customer service and personalised shopping experiences that exceed our clients' expectations. You will have a passion for luxury retail and an in-depth understanding of the unique qualities of our products. Your role will involve building relationships with customers, maintaining the store's aesthetic, and contributing to the store's overall success.

Key Responsibilities :

Provide a world-class shopping experience by engaging with customers in a warm, professional, and knowledgeable manner.
Develop and maintain strong client relationships to encourage repeat business and customer loyalty.
Demonstrate detailed product knowledge, including the craftsmanship, materials, and design features of our leather goods.
Assist clients in making purchasing decisions by offering product recommendations and styling advice.
Achieve and exceed individual and store sales targets by effectively utilizing selling techniques.
Maintain store visual standards and merchandising to reflect brand guidelines and ensure a luxury environment.
Process transactions accurately and efficiently using the store's point-of-sale system.
Resolve customer inquiries and issues promptly and professionally, fostering a positive shopping experience.
Participate in store events, promotions, and clienteling initiatives to drive sales and enhance customer engagement.
Stay informed about industry trends, competitor activities, and market developments related to luxury retail.

Qualifications :

Previous experience in luxury retail sales or a high-end customer service environment is essential.

Strong understanding of and passion for luxury brands, fashion, and leather goods.

Excellent interpersonal and communication skills, with the ability to build rapport with diverse clientele.

Proven track record of achieving sales targets and delivering exceptional customer service.

Proactive, self-motivated, and able to work effectively both independently and as part of a team.

Strong organizational skills with attention to detail and a commitment to maintaining store presentation.

Flexibility to work weekends, public holidays, and adapt to changing schedules based on business needs.

Knowledge of additional languages is a plus.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Industries

Retail Apparel and Fashion and Retail Luxury Goods and Jewelry

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Luxury Sales Associate • London, England, United Kingdom