Operations Coordinator (Events)

Who we are We provide services to the events industry across mass, major and outdoor events. Our services include end-to-end delivery and everything in-between, from research to resource. We know from experience that great events don’t happen in isolation. So, we’ work with our clients and partners as one seamless project team and share our ideas and experience freely. What we’re looking for We’re looking for a Production & Operations Coordinator (could be a more senior role for the right person) to join our team, working across a variety of projects from charity events like walks and runs, to installing branding & wayfinding at major events or assisting in managing large outdoor event sites. The role Supporting the team in the production and operations of events Managing the delivery of multiple projects at once, often to tight deadlines On-site roles at live events, including build, live, and derig phases Liaising with suppliers – obtaining quotes, negotiating costs, booking services, and issuing clear briefs Creating and delivering on-site plans, build schedules, and derig schedules Updating and creating other relevant documentation including RAMS, site schedules, and load lists Briefing, motivating, and managing temporary event crew and site staff Booking and managing vehicle logistics and transport schedules Purchasing, stock control, and ordering materials or consumables as needed Equipment management, maintenance and ensuring kit is event-ready Working as key part of the warehouse team, on inventory, loading projects in and out and the management of equipment onsite Supporting sustainability initiatives and ensuring waste management procedures are followed Working on events in the UK and internationally About you 2 years’ experience working in live event delivery, operations, or production Comfortable managing multiple priorities and tasks across concurrent projects Practical, hands-on, and happy rolling your sleeves up and getting stuck in Calm under pressure, with a flexible, can-do attitude High attention to detail and strong organisational skills Passionate about working in a collaborative team environment Willing to travel and work flexible hours, including weekends and long shifts during live events Strong written and verbal communication skills Proficient in Microsoft Office (particularly Excel, Word, and Outlook) Some experience using mapping or planning tools such as Vectorworks, AutoCAD, OnePlan, or Iventis is advantageous Full, clean UK driving licence and confident driving vans, including in city centres Experience in the use of forklift and telehandler an advantage, although training can be given The basics Reporting to : Production Lead Start date : September / October 2025 Hours : 9am–5.30pm, with flexibility when working from the UK Location : Hybrid — based around 3 days a week at our central London office (Old Street), plus time at our Hertfordshire (Ware) warehouse as needed The Package Salary : £27,000 – £35,000 per year (depending on experience) 25 days holiday, plus bank holidays A day off for every weekend day worked on an event Pension scheme (3% employer, 5% employee) Monthly phone allowance Online mental health support MacBook, home monitor, and all necessary IT accessories provided Social Team away days Regular socials – with input from the whole team on what we do next Birthday presents (because who doesn’t love those?) Event fund – whether you’re volunteering, learning, or just exploring other events for inspiration, we’ll contribute towards the cost On-site barista and a free bar at the office Great pubs, parks, and lunch spots nearby Learning & Development We’re serious about supporting your growth. Whether you’re looking to gain hands-on experience, take a course, or connect with a mentor, we’ll work with you to shape your development journey. How to apply Send us your CV and a covering email to hr@wearemassive.co.uk telling us why you’re the right person for the job by Friday 25 th July. Your application will not be considered if a CV & covering letter is not emailed.