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IT Support Analyst

IT Support Analyst

True Worth ConsultingGreater Manchester, Greater Manchester, UK
30+ days ago
Job type
  • Full-time
Job description
  • IT Support Analyst Hybrid (South Manchester) Client : Tech-Driven, Cloud-Native Law Firm | Sector : Clinical Negligence
  • Im working with a highly progressive, fully cloud-based law firm thats in growth mode. With a culture rooted in trust, flexibility, and forward thinking, theyre now hiring their first dedicated IT Support Analyst to strengthen their internal tech function.

    This is a hybrid role with 3 days per week onsite in South Manchester , ideal for someone who thrives in a hands-on environment, loves problem solving, and wants to grow alongside a dynamic, employee-owned firm that truly values its people.

    • The Role This is a wide-ranging and varied opportunity, sitting at the front line of the firms IT operations. Youll work across support, onboarding, software configuration, and IT asset management, while also getting involved in innovation projects.
    • Key responsibilities :

    • Provide 1st line IT support to users across all departments, including troubleshooting issues with Office 365, remote access, cloud tools, and internet connectivity
    • Support core applications including Microsoft 365 , ALB (Practice & Case Management System) , Laserforms, and other third-party tools
    • Investigate and resolve user issues or implem...

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    It Support Analyst • Greater Manchester, Greater Manchester, UK