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Customer Service Executive
Recruitment Solutions NorthwestTrafford, GB30+ days ago
Job type
- Full-time
Job descriptionManifest daily export trailers and send related pre-advice Update collection and delivery status in a timely manner. Responsible for web bookings. Monitor, chase and process all POD ensuring timely updating of internal system. Chase delivery agents for all outstanding POD. Working with Warehouse and Transport teams to ensure smooth and efficient movement of all shipments. Customer Service – dealing with queries from customers, subcontractors and drivers and assist in their enquiries via phone and email Excellent customer service Deadline focused. Flexible, adaptable and quick to learn. Ability to work on own initiative. Excellent communication skills. Detail focused. Must be able to work well under pressure.
Job Description
Location : Trafford Park
Salary : £23,
About the client
Our client is a leading global logistics provider. With services ranging from domestic and international express delivery, e-commerce shipping and fulfilment solutions, road, air and sea freight, to supply chain management, consumer retail services, technical support and more. They are looking for a Customer Service Executive.
The Customer Service Executive will be responsible for end-to-end control of all shipments coming into and out of the Road freight depot.
What’s on offer for the Customer Service Executive
- Free parking
- 25 days holidays (plus bank holidays)
Duties & Responsibilities
The Customer Service Executive will have a number of duties, including :
Skills & Experience
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Customer Service Executive • Trafford, GB