Job Profile
Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.
Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include :
- Communicating with customers, contractors and insurer clients over the telephone, email and in writing
- Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
- Updating and creating building repair scopes using in-house schedule of rates
- Assessing contractor estimates
- Negotiating cash settlements for repairs with policyholders
- Managing panel contractors, controlling repair schedules and costs
- Settling claims under delegated authority
Applicant Requirements
Previous subsidence / buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyorDemonstrate great communication and organisation skillsAbility to demonstrate a high standard of customer serviceComputer literate, with excellent verbal and written communication skillsAbility to thrive in a fast-paced target driven environmentPositive attitude and be a flexible, self-motivated team playerAttention to detail and ability to assess and resolve problems and find solutionsSalary & Benefits :
Remote workingup to £30k per annum25 days holiday plus an excellent benefits packageCompany bonus scheme, training and career advancement.