Housing Manager

Housing Manager

Harlow and Hertford - working from home and within the patch

Permanent, full time (37.5hrs)

Salary circa £35,000 per annum (up to £38,000 depending on experience) plus great benefits including Health Cash Plan

Home, a place where you belong

Join us as a Housing Manager at Home Group, in our awesome housing team in the Central Region, covering Harlow and Hertford. You?ll be our face-to-face customer support to our estates, ensuring we provide safe homes and communities where people choose to live. You?ll provide first class customer service, delivering our customer promise every day!

Typical day as a Housing Manager

• Through visibility, engagement with customers and proactivity on our estates, you?ll really get to get to know our communities.??
• You?ll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants).
• Through visibility, engagement with customers and proactivity on our estates, you?ll really get to get to know our communities. This will help us to improve our local neighbourhoods.
• Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints.
• Managing our voids process including liaising with local authorities.

Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and rec...