Collections Specialist

Collections Specialist – Sheffield | Hybrid | German & French Language Skills Desirable Your New Company Join a thriving, fast-paced organisation based in Sheffield that’s currently experiencing an exciting phase of growth. Renowned for its supportive culture and commitment to employee development, this company offers a fantastic environment for both graduates and experienced professionals to build a rewarding career. Your New Role As the new Collections Specialist, you’ll play a key role in managing high-volume accounts and driving efficient debt recovery processes. This is a dynamic opportunity for a recent graduate eager to launch their career or an experienced credit control professional ready for their next challenge. This role is perfect for someone who enjoys problem-solving, thrives in a target-driven environment, and takes pride in delivering excellent customer service. Monitor and manage assigned accounts, identifying overdue payments and prioritising follow-ups. Communicate with customers via phone and email to chase outstanding invoices, arrange payment plans, and resolve queries. Investigate and resolve billing discrepancies, working closely with internal teams to ensure accuracy. Maintain up-to-date and accurate account records, identifying and correcting incomplete or incorrect payments. What You’ll Need to Succeed : Experience in credit control, accounts receivable, or collections (strong customer service backgrounds also considered) Excellent communication skills – confident on the phone and clear in written correspondence Strong negotiation skills and the ability to handle challenging conversations High attention to detail and strong organisational skills German and / or French language skills are highly desirable. What You’ll Get in Return : Competitive salary (based on experience) Hybrid working : 4 days in the office, 1 day from home 25 days holiday bank holidays Private medical insurance A collaborative, inclusive, and supportive team culture Clear career development opportunities in a growing business A modern, vibrant office environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4695372