Admin Support Volunteer - Disability Benefits team

Home Visit Volunteer - Disability Benefits Team

Our brilliant disability benefits team are specially trained volunteers who visit people in their homes to help them complete complex disability benefit application forms. Last year they helped 563 clients apply for disability and carer's benefits worth over £1,548,000 a year! The team is coordinated by a disability benefits specialist and one other member of part-time staff.

As a home visit volunteer, you will help people who, because of limited mobility, pain levels, confusion or caring responsibilities, find that visiting our offices is difficult or impossible. Undertaking one visit a week, on average, you will receive specialist training so that you can help clients complete disability benefit applications and provide support and advice on fall prevention, social transport, care options, befriending and support groups, handyman services, access to priority registers, warm homes or budgeting advice, which can vastly improve the quality of life of disabled people and their carers.

This is a flexible role that works very well around other commitments.

What will you do?

• Complete an introduction to Citizens Advice and training for your role.
• Help clients complete disability benefit forms in their own homes.
• Help clients maximise their benefit income.
• Check carers’ entitlement to benefits.
• Check eligibility for Council Tax discounts.
• Give advice on reducing energy costs.
• Provide advice on the best ways to pay for modifications to home or mobility aids.

Volunteering with us you will :

We welcome applications from all sections of the community.

Skills

You don’t need any specific qualifications or experience; you will receive full training for this role. But you should :

Each visit takes around 2-3 hours. Most of our home visitors undertake one visit a week, on average, arranged at a time to suit both the volunteer and the client.

Location

This opportunity is available in : Uttlesford

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