Key Account Manager / Business Developent

Job Overview

A rare opportunity has arisen to join an expanding service-led business & training provider, based in Manchester. This is a newly created role, offering an exciting chance for a driven individual to shape and develop it, helping to elevate the business. The successful candidate will manage key accounts, oversee account administration, and actively pursue new business opportunities to maximize profitability. This role combines client relationship management with strategic growth initiatives.

Key Responsibilities :

• Servicing as the primary contact for key client accounts
• Maintaining and fostering strong relationships to meet client needs
• Providing after-sales support to enhance customer loyalty and satisfaction
• Maintaining regular contact with customers to understand their needs
• Negotiating agreements and keeping accurate sales records
• Identifying and following up on new sales opportunities, attending exhibitions, and meeting clients to develop relationships
• Collaborating with the Business Development team on marketing and client engagement
• Tracking marketing campaigns and coordinating with internal and external contractors to ensure timely communications

Experience required :

This role is ideal for a dedicated Key Account Manager or Business Development professional. You should be passionate about working in a fast-paced customer-centric environment and possess strong administrative and communication skills. In return, benefits include private healthcare, a day off for your birthday, and various company social events!

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