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Customer Service Advisor

People Solutions GroupGreater Manchester, Greater Manchester, England

27 days ago

Job type

Full-time

Permanent

Job description

Customer Service Advisor

Hours ( Monday - Friday : 9.00AM - 17.00PM)

Annual Salary (of between £26,000 & £27,500)

What's in it for me?

People Solutions are currently recruiting for a Customer Service Adviser to join our well-established client based in Manchester on a full-time permanent basis. This is a fantastic opportunity offering an amazing annual salary and room to grow and progress.

What are the benefits?

Competitive salary
Early Finish Friday (2pm)
Company annual bonus
Above statutory pension contribution
Private Health Insurance
Life Insurance
Permanent position
Immediate start

Day to Day Duties :

As a Customer Service Adviser, your duties will include :

Daily contact with existing customer base via phone and email to provide updates on orders and deal with any customers queries.

Processing of customer orders.

Proactively expedite orders and coordinate between internal departments

Attend regular meetings with the production teams to get updates on the orders in production,

Build up your knowledge of the products sold within the business team to allow you to advise customers and provide the best customer experience possible.

Develop and grow long-term relationships with existing accounts.

Record account information into the CRM database.

Essential Skills :

As a Customer Service Adviser, it is essential that you :

Strong IT skills and proficient in Microsoft Office.

Work experience in a Customer Service environment.

Good experience in using computer software.

Desirable Experience :

As a Customer Service Adviser, it would be desirable if you :

Good work ethic and attention to detail a essential.

Excellent communication skills; both written and verbal.

Ability to listen and understand fully your customer’s needs.

Additional Languages

What training is provided?

Training is provided along with ongoing support throughout

Contact

If you are ready to take on this exciting opportunity, apply today by clicking the link below or get in touch with our recruitment team to find out more

People Solutions do not charge any of their candidates any fees or request deposits at any stage of the recruitment process

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Customer Service Advisor • Greater Manchester, Greater Manchester, England