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Trainee site support engineer

Build RecruitmentUnited Kingdom

30+ days ago

Job type

Permanent

Job description

Job Title : Trainee Site Support Engineer

Department : Aftersales

Reporting to : Aftersales Lead

Location : London

Salary : £25,000 - £30,000

Hours : Monday - Friday, 09 : 00 - 17 : 30, (1 hour for lunch)

Desired start date : ASAP

Job Description :

This is an exciting opportunity to begin your engineering journey within the HVAC industry, supporting a revolutionary heating / cooling solution in a dynamic and growing team. As a Trainee Site Support Engineer, you will assist our Site Support Engineer's in all aspects of site-based Aftersales support, from installation to commissioning and operational troubleshooting.

You will be enrolled in the company Training Package, a structured development programme that includes mechanical, electrical, and BMS qualifications, tailored to our unique HVAC solution. This role is ideal for someone with a technical background who is eager to learn and grow in a field-based engineering role.

Key Responsibilities :

Assisting with Site Activities

Support the Site Support Engineer with diagnostics and fault-finding across electrical, mechanical and control systems
Carry and prepare tools, emergency components and documentation for site visits
Observe and gradually undertake hands-on tasks under supervision
Learn how to interact with Siemens controllers and BACnet integration.

Learning the Product

Become familiar with the company unit components and function

Learn to interpret technical manuals (especially the Installation, Operation and Maintenance manual)

Build understanding of installation, commissioning, and maintenance best practices through real-time site work and structured training

Supporting Communication

Take notes and photographs during site visits for reporting purposes

Learn how to clearly explain issues and solutions to on-site client teams

Build confidence and professionalism in client-facing interactions

Collaboration & Reporting

Assist in drafting reports, issue logs, and follow-ups

Capture frequently asked questions and support the Aftersales and Technical teams with feedback

Be a proactive and collaborative member of the wider team, helping wherever and whenever needed

Qualifications :

Maths, English and IT GCE'S (B or above)

Ideally completed an apprenticeship or Level 3 college - level Qualification in Electrical / Mechanical Engineering, Building Services, HVAC or similar

Key Skills and Competencies :

Desirable

Exposure to HVAC, building controls or BMS systems

Hands-on experience (e.g., internships, junior technician roles, site assistant roles)

Full UK driving license (or in progress)

Essential Attributes

Strong desire to learn and grow in a field-based engineering role

Basic understanding of mechanical / electrical principles

Comfortable using standard software (Microsoft word, Outlook)

Organised and reliable, with good timekeeping and a can-do attitude

Willing to work overtime and travel to site locations

Excellent communication and collaboration skills

Why join our team?

Opportunities for professional development and training

A chance to play a pivotal role in shaping the aftersales division

25 days holiday in addition to English bank holidays

Competitive salary

Team bonus scheme

Pension; company NEST scheme, 4% matched salary sacrifice

3 months fully paid parental leave

For more information and immediate interview opportunities please email CV to (url removed) and call (phone number removed)

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

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Site Engineer • United Kingdom