Service Engineer

Permanent Rugby based office – extensive travel from Midlands down to South Coast (The successful candidate will be based within this area) £26,000 - £28,000 pa basic salary plus commission (OTE £30k - £35k) Our client, a leader in the collision repair equipment industry, are looking for a Service Engineer to join their small, busy team to ensure a premium customer experience from installation all the way through to aftercare support of the equipment. The successful candidate will be comfortable with extensive travel and will have general handyperson skills as a minimum. The more specific skills needed can be taught, but it is important that you have a positive, proactive and motivated outlook / attitude. The key responsibilities of a Service Engineer :

• Driving the service needs, support and installation of collision repair equipment
• Visiting customer locations from the Midlands all the way down to the South Coast, carrying out servicing and calibration – joining, measuring, straightening and general maintenance to ensure equipment is in premium condition
• Working closely with internal teams to ensure consistent customer satisfaction
• Executing installations and delivering start-up training to customers
• Admin duties – invoicing and logging in the CRM Skills & qualities needed to be a Service Engineer (essential) :
• Personal situation allows extensive travel – 50% of this role is travel based, and for the first 3-6 months you may be staying away from home 3-4 times per week
• Strong communication skills – face to face and via phone / email
• Customer-focussed, socially adaptable and confident speaking in front of a team
• High attention to detail – wanting to do a job right, the first time
• Competent with IT systems including CRMs, Microsoft Office
• General mechanical skills – if you are able to rewire a plug, and be generally handy, the rest can be taught
• Strong administrative skills – be able to file work reports, invoices etc
• Be able to handle flexibility – work schedules may adapt last minute
• Generally strong attitude towards work – this is a small team, and you must be comfortable chipping in and helping others
• Full UK driving licence – and be a confident lone driver
• Can work in a team and work alone
• Eagerness to learn Desirable skills & qualities :
• Field experience in a service engineer role
• Maintenance qualification
• Previous experience travelling extensively for work
• Competent user of power tools Benefits of working as a Service Engineer :
• Company van with expenses paid for
• Lunch allowance daily
• Enhanced pension package
• Full training provided and development opportunities
• Health insurance Interested? Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated