Managing Consultant Customer Strategy & Transformation

Managing Consultant - Customer Strategy and Transformation Practice : Strategy and Performance Transformation Focus : Financial Services (Banking and Insurance)

Up to £82,500 + car allowance + benefits

London, Hybrid

Opportunity

Lorien's Client, a market leading Consultancy firm are currently seeking a Senior Manager / Managing Consultant to join their Customer Strategy and Transformation team focused on strategic customer innovation at product level & channel level, as well as big, scaled transformations.

The team work with banks and insurers to modernise their strategies, end to end journeys and assist them with post-integration transformations from customer perspective.

Responsibilities

• Build strong client relationships and act as the main contact.
• Manage large projects, ensuring timely and budget-friendly delivery.
• Contribute to business development and maintain client relationships.
• Manage and develop team members
• Lead projects involving customer strategy, product exploration, channel strategy, AI transformation, and customer data migration.
• Ensure adherence to risk management frameworks.

Experience and Skills

They are looking for a candidate with a broad depth of experience, with areas such as agile project management, busines...