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Dental Software Support Specialist, stockport
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Client : GreatLab
Location :
stockport, United Kingdom
Job Category : Other
EU work permit required :
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Job Views : Posted :
10.06.2025
Expiry Date : 25.07.2025
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Job Description : Location : Remote
Ideally located in the Midlands.
Job Type : Full-time
Travel Required : Occasional (events, internal training)
Start Date : ASAP
Onboarding : In-person onboarding and mentoring at our Setúbal office in Portugal .
This role will require in-person training with the team in Portugal and would require relocation for training for approx 3 months. All transport, out of pocket expenses and accommodation will be covered.
About Us
We’re building cutting-edge software that powers dental laboratories —helping them simplify operations, deliver high-quality work, and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively.
We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a leadership role in a tech company.
Your Role
This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and helping design scalable support processes.
We’re looking for someone who’s ready to step up—not just to help users, but to help build a support function that scales as we grow. If you have a background in dental (especially lab or front-desk experience), love working on a computer, and are ready to take initiative, we want to hear from you.
Responsibilities
Requirements
Bonus Mindset (Not Mandatory, but Valued) :
What We Offer
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Support Specialist • Stockport, England, United Kingdom