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Infrastructure Engineer

Infrastructure Engineer

InvestigoLondon, London, GB
23 days ago
Job type
  • Permanent
Job description

Job description

Infrastructure Engineer

Permanent

Castle Bromwich with Travel to Doncaster & Loughborough

Operational Services

Specific Operational Focus

  • Operational Technology & Manufacturing
  • Working with 3rd parties to support and maintain OT hardware & systems
  • Maintain Infrastructure environment to ensure manufacturing can operate without disruption
  • Enforce cybersecurity practices & patching processes across IT / OT systems to maintain compliance with industry standards and corporate policy.
  • Collaborate with group IT, factory managers, and equipment vendors to ensure systems meet operational requirements.

Operational performance

  • Ensure effective operation of the infrastructure estate, including but not limited to :

    • Server OS

  • Patch Management.
  • Virtualisation (VMWare)
  • Group Policy.
  • M365 (including exchange online).
  • Active Directory / Entra ID
  • Server Vulnerability Management.
  • Providing on site "eyes" & "hands" for the Network team to support the swift resolution of network related incidents at manufacturing sites.
  • Make sure operational services, hardware and software are delivered to agreed SLAs, where service does not meet these standards, put in place remedial action to correct.
  • Ensure the server estate is being monitored for service performance and where problems are identified these are resolved within agreed SLAs.
  • Ensure all appropriate system logs are available for ingestion into Security Operations Centre (SOC).
  • Across all areas, ensure relevant hardware, software / firmware is within supported life. Work with vendors to obtain, schedule and implement updates.
  • Working with the Senior Infrastructure Service Analyst enforce IT policy and procedure.
  • Working with the Senior Infrastructure Service Analyst, support the infrastructure major incident resolution process for the server area and post incident review.
  • Deliver third line support across factories for both back office and floor teams.
  • Support the Senior Infrastructure Service Analyst & factory managers to contribute to business recovery plans and procedures ensuring that the server elements are periodically tested, documented and updated as required.
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    Infrastructure Engineer • London, London, GB