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Client Services - E-Trading - German Speaker

Client Services - E-Trading - German Speaker

JR United KingdomLondon, England, United Kingdom
14 days ago
Job type
  • Full-time
Job description

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Client Services - E-Trading - German Speaker, london

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Client : Location :

london, United Kingdom

Job Category : Other

EU work permit required :

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Job Views : Posted :

28.06.2025

Expiry Date : 12.08.2025

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Job Description :

Context / Company Info :

  • A leading financial services firm is seeking a Client Services Representative to join its London team.
  • They’re a prominent online broker that provides trading access to experienced traders across global markets.
  • The company is part of a global financial services group with significant equity capital.
  • Their ethos is to deliver exceptional client services while continuously expanding its product and service offerings.
  • The culture within the firm is supportive and they encourage professional growth through mentoring programs, enhanced training, and professional qualifications.

Role :

  • The Client Services Representative will serve as the first point of contact for institutional clients, including banks, hedge funds, financial advisors, and brokers.
  • This role involves providing outstanding support to ensure a seamless onboarding experience and the maintenance of strong client relationships.
  • Success in this role will require someone who is a self-starter with strong communication and problem-solving skill and a passion for financial markets and technology.

    • Responsibilities :

  • Resolving trade-related queries, including order entry and execution issues.
  • Escalating high-level issues to relevant stakeholders.
  • Managing relationships with key institutional clients.
  • Contributing to platform and process enhancements.
  • Conducting client training and supporting market research initiatives.

    • Qualifications / Skills Required :

  • Strong knowledge of Equities, Options, Futures, and FX markets.
  • Experience in international settlements or clearing operations (preferred but not required).
  • University degree or higher.
  • 2-3 years of experience in a client-facing role at a global financial institution (exceptional candidates with relevant knowledge will also be considered).
  • Business Proficiency (B2 - C1) / Fluent (C2) in German.

    • Work Schedule & Location :

  • Monday – Friday, 8 AM – 5 PM
  • Office Location : London, UK
  • Competitive salary, based on experience.
  • Performance-based discretionary cash bonus scheme.
  • Discretionary stock grant.
  • Career development and training opportunities.
  • Group Life Assurance and Income Protection.
  • Above statutory annual leave, increasing with service.
  • Company-paid daily lunch and healthy snacks (office-based days).
  • Access to Private Medical Insurance, Dental Plan, and Health Cash Plan (including dependents, post-probation).
  • Corporate events, season ticket loans, and cycle-to-work scheme.

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    Client German Speaker • London, England, United Kingdom