As a Temporary Customer Service Advisor (Days & Nights) you will be handling inbound calls from a customer patch of up to 200 customers, providing support and guidance to their queries. Client Details Our client is a leading and well-known entity within the not-for-profit space and they are seeking a Temporary Customer Service Advisor (Days & Nights) to join their Stockport office on a temporary on-going basis with the view to go permanent. Description As a Temporary Customer Service Advisor (Days & Nights) you will : Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile To be successful in this role : Experience working within a call centre environment is essential Can commit to an on-going temporary role with the view to go perm Confident on the phone and a positive demeanor Strong work ethic and a self-starter attitude. Team PlayerA Full UK Driving License is essential for the role & successful DBS check. Fully flexible is required for this as it does include different shifts on a 16 week rota which include days (06 : 00 - 16 : 00pm), (14 : 00pm - 22 : 30pm) and (22 : 00pm - 06 : 00am). Job Offer In return, our client can offer : Competitive hourly rate & weekly pay An opportunity to be made perm Immediate start after successful c...
Customer Service Advisor • Stockport, Greater Manchester, UK