Sales Support Manager

Are you a confident, experienced team leader who knows your way around manufactured garments and apparel? Do you want a long-term role where you can grow a team, shape a department and boost business performance? We’re recruiting exclusively for a Manchester-based garment manufacturer that’s going from strength to strength. They’re looking for someone to take the reins of their internal sales function - bringing energy, fresh ideas and leadership. This is a brand-new role, so you’ll have space to make it your own and the backing of a business that genuinely respects and invests in its people. What you’ll get

• 35k basic + achievable bonus (OTE £42k)
• Supportive, friendly culture - people stick around here
• Established customer base across the UK and internationally
• Long-term career prospects, with real investment in development About you
• Have experience managing an internal sales or customer service team
• Expert industry knowledge when it comes to clothing, garments, apparel, workwear, PPE, embroidery or print
• Enjoy leading, mentoring and helping your team succeed
• You’ll be Greater Manchester-based and happy working on-site, 5 days a week
• You can easily spot ways to improve systems and processes - always thinking about how to work smarter
• You’re confident, people-focused and commercially switched-on About the role
• Leading a small, close-knit team of internal sales coordinators
• Making sure customer orders are processed smoothly and efficiently
• Re-engage with lapsed clients and work with the team to upsell and unlock new sales opportunities
• Setting clear KPIs and coaching the team to hit targets – a one team mindset
• Working closely with production, design, and external sales
• Keeping an eye on the market and staying ahead of trends About the company
• They’re well-established, values-driven, and proud of their staff retention
• You’ll join a team that cares about its people, its customers and doing things the right way