Service Advisor

Service Advisor - Automotive Dealership

Location : Stockport

Salary : £28,165.28 basic + commission + bonus

OTE : Approx. £37,765 (uncapped service plan commission)

Hours : Rota basis - either 8 : 00am-5 : 30pm or 8 : 30am-6 : 00pm

Saturdays : 1 in 3, 8 : 30am-1 : 00pm

Average weekly hours : 44

If you're someone who loves delivering great service, has a passion for the motor industry, and thrives in a fast-paced environment, then this Service Advisor role in Stockport could be just what you're looking for.

We're looking for someone who's confident speaking with customers, comfortable handling a busy workload, and understands the importance of clear communication between the service desk, workshop, and customers. You'll be the key link between the customer and our technical team, helping to make the process as smooth and straightforward as possible.

What you'll be doing :

• Welcoming customers into the service department and guiding them through the process
• Booking in vehicles, raising job cards, and updating customers throughout
• Communicating clearly with the workshop to ensure accurate timelines and expectations
• Identifying opportunities to upsell service plans and additional products

Completing paperwork and sy...