Graduate Operations Analyst

One of the fastest-growing and most exciting financial service companies are looking for bright and motivated individuals to join their Operations Team. Working as part of a dynamic and entrepreneurial team, Based in their Amersham Office, this company care passionately about two things - fantastic employee satisfaction and providing a service that our clients place real value on. As one of Europe's leading financial organisations, they are dedicated to innovation and passionate about giving opportunities to young people. This is an amazing place to be where the opportunity to grow and develop is like no other.

Working here provides an opportunity to collaborate with highly intelligent and culturally diverse professionals on a wide range of challenges. We encourage development at all levels in combination with an engaging and rewarding culture that encourages continuous learning, career progression and flexible working.

Core Responsibilities

• Reconcile daily transactions across multiple bank accounts.
• Provide expert advice and support to internal stakeholders on payment related queries.
• Collaborate with internal departments to resolve client queries and ensure seamless operations.
• Communicate with partner banks to address and resolve any payment issues.
• Identify when to escalate issues to senior team members and effectively prioritise tasks to ensure timely resolution.
• Adhere to company policies and industry regulations related to financial transactions and safeguarding.
• Identify and suggest improvements within the operations workflow, contributing to project management office (PMO) initiatives and change ideas.

Competencies & Experience