Customer Service Support Coordinator

Join to apply for the Customer Service Support Coordinator role at Johnson Controls

Join to apply for the Customer Service Support Coordinator role at Johnson Controls

What You Will Do

As a Customer Support Co-ordinator, you will play a pivotal role in supporting our customer service teams with administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multi-task effectively in a fast-paced environment. You will be responsible for coordinating internal processes, managing documentation, and supporting team activities to ensure the delivery of exceptional service to our clients.

What You Will Do

As a Customer Support Co-ordinator, you will play a pivotal role in supporting our customer service teams with administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multi-task effectively in a fast-paced environment. You will be responsible for coordinating internal processes, managing documentation, and supporting team activities to ensure the delivery of exceptional service to our clients.

Working within a team of experts, you will receive ongoing training and excellent career development opportunities. As you gain expertise in our products and services, you will have the chance to build a rewarding future with a market-leading brand in a secure and growing industry.

How You Will Do It

• Handle administrative tasks, ensuring accurate record-keeping and document preparation.
• Coordinate communication across various channels with internal and external stakeholders.
• Support key internal processes, actively contributing where needed.
• Promote our brand to existing and potential customers while providing accurate information on products, policies, and procedures.
• Assist with ad hoc projects and tasks as required.
• Identify and suggest process improvements to enhance customer retention and satisfaction.

Required

What we look for

Preferred

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Other

Industries

Industrial Machinery Manufacturing

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