Service Advisor

Job Description

Service Advisor needed in the Hounslow area of Truro

We are working with a client in the Truro area who is seeking a service advisor.

Job Role – Service Advisor

Salary – OTE £26,000

Hrs Mon-Fri 8am-5 : 30pm and every other Sat 8 : 30-12 : 30

Service Advisor Duties include :

• Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
• Advise on estimated costs of repairs and work to be undertaken
• Sell additional products as appropriate to customers’ needs
• Advise on timescales and collection arrangements
• Produce job cards on in-house computer system
• Update customer and vehicle records
• Document all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

For this Service Advisor position you will have :

As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.