Assistant Store Manager

Please be advised that this is a full time role, the working hours are 37.5hrs / 5 days, Monday to Sunday.

Main Purpose

Support the Store Manager in overseeing the daily operations of the store, ensuring exceptional customer service, achieving sales targets and maintaining a well-organised and secure retail environment.

Key Responsibilities

• Assist the Store Manager in leading, motivating and managing the store team to achieve sales and service goals.
• Ensure high standards of customer service are maintained, addressing customer inquiries and resolving issues promptly.
• Monitor and drive sales performance, implementing strategies to meet and exceed targets.
• Ensure the store is well-stocked, organised, clean and tidy and products are displayed attractively and according to brand guidelines.
• Oversee stock levels, conduct regular inventory checks and manage stock replenishment.
• Process transactions accurately and efficiently using the point-of-sale system. Cash up in accordance with company policy and procedures.

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