Sales Manager - Luxury Fashion

Job Description

The Sales Manager supports the store's management team by implementing the appropriate field action plans in order to achieve the objectives. He / she is the reference point for sales and customer relations within the boutique and supports the team in order to bring the brands Signature to life. He / she is an ambassador of our House.

Missions :

Sales & Customer Relations

• Be the customer relations / sales referent within the shop;
• Ensure the best welcome and service to customers according to the current rules;
• Take care of customers and develop sales : introduce the products and the brand's universe to customers, define their needs, be a force of proposal with regard to our product offer, finalize sales, develop cross-selling, multiple and complementary sales, ensure product exchanges, take care of special orders, etc.;
• Develop customers' loyalty and the store's customer file;
• Allow each customer to immerse themselves in the brands universe, by living not only an excellent shopping and discovery experience, but also a daring and entertaining journey.

Business

Analyse the store KPIs and individual KPIs (turnov...