About The Role
The basic salary for this role is £27,500 plus a quarterly bonus of up to £2,000, meaning you can earn up to £35,500 annually.
Main Responsibilities :
- 40 hours on rota basis, including some evenings and weekends
- Conduct expert surveys of customer’s kitchens, ensuring accurate measurements for the design process
- Record all information electronically in-line with GDPR
- Maintain an exceptional customer journey by providing outstanding service, top-quality surveys, and great communication to customers
- Support the showroom team to improve planning skills, provide feedback, and reduce errors within the business
- Ensure high-quality plans by auditing in advance of order / delivery, providing feedback to develop designers’ skills
In addition to other duties, as a responsible person, you must ensure that you have read, understood, and adhere to policies and procedures relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.
What Wren offers :
Staff discount on purchasing a kitchen after 1 year's continuous employment!Free annual eye tests and a contribution to new glassesGreat personal development / internal promotion prospects - fantastic career progressionExcellent training schemeHigh-quality IT equipment / software including our in-house CAD systemBusiness vehicle / fuel card / equipment / uniform provided25 holiday days (plus bank holidays)About You
Essential Skills and Knowledge :
Full UK manual driving licenceExcellent attention to detail and error checking skillsHighly organised, able to manage own time and multi-taskExcellent communication skills - both written and verbalBe process-driven and analytical while working efficientlyAble to provide excellent service and expert knowledge to customersProblem-solver, willing to think outside the box with a positive attitudeStrong computer skills - confident in picking up new softwareDesired Skills and Knowledge :
Previous experience of conducting home measures / surveysExperience using CAD or planner softwareKnowledge of kitchen installation / legislationKnowledge of plan checking or error checkingPrevious experience working in the kitchen industryApplicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.
About The Company
Wren Kitchens is passionate about kitchens and about our people! We have achieved milestones such as opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK’s Number 1 place to work!
This success is thanks to our team, the Wren family, who inspire us to push limits and make a difference. With our growth, we are looking for incredible individuals to join us and continue our success story!
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